Warranty Policy

Sea Sonic’s Warranty covers products against defects in materials or workmanship purchased from an authorized Seasonic retailer from the date of purchase.

General warranty terms may vary between different geographic regions and individual product groups may have different warranty periods and terms. During each product’s warranty period, Sea Sonic maintains the discretion to either repair the defective product or replace it with another one of equal or similar performance, provided that:

• The product is returned to the point of purchase, postage prepaid.
• The customer is responsible for paying the costs of shipping when returning their product(s) to Seasonic.
• The product is used according to their intended usage, which is to power PC systems.
  • Using the power supply for mining or powering any other electronic systems that are not personal computers will negate the warranty of the power supply.
  • If the power supply is modified or used in an unusual ambient environment or in any other way that falls outside of the boundary of Intel’s current ATX specification – including cooling requirements, connector configuration and pertinent electrical and signal timing specifications, the warranty might be void.
  • Seasonic strongly advises its customers to use the cables that are provided in the packaging box of the power supply. Third-party cables might alter the workings and the safety of the power supply. Please stay tuned for the upcoming special mining cables.
  • For more information of cables and connectors, please visit the Cable Configuration page.
• The product was not damaged due to normal wear and tear or acts of nature, such as lightning, flood or fire.
• The product’s cover was never removed and the warranty stickers were not broken.
• The product was not purchased on eBay or similar marketplaces.

The customer is responsible for paying the costs of shipping when returning their product(s) to Seasonic. In certain special situations (e.g., cross-border purchases) customers have to first contact their reseller (shop) or distributor for support.

What if I bought the power supply from another country?

Local distributors reserve the right to reject grey market or cross border products, which were imported privately by the customer, or were sold to the customer in other regions or from other countries, or through an unauthorized channel. To invoke your Seasonic warranty and start the RMA process in this instance, you must return your power supply to the original point of purchase or to a Sea Sonic office near you. You may be required to pay all shipping and handling charges, as well as any tariffs, duties, taxes or other fees associated with the shipping of the parcel

Seasonic offers transferable warranty for new purchases made on or after September 1, 2012 as long as the product is in its original factory condition and retains all the original factory labels and stickers. If you purchased your power supply prior to this date, and you are not the original owner of the unit, please contact our customer services.

The transfer of warranty will not alter the original length of warranty available for the product in its geographic region. The new owner will be requested to present the initial (original) purchase receipt to apply for Seasonic’s RMA services.

The warranty period commences on the Date of Purchase and its length is defined by the specific model. Please refer to the table below for the warranty period of each model.

Current Products

Discontinued Products

How long is the warranty for replacement units?

The replaced or repaired product is covered by warranty for either the remainder of the initial warranty period or for ninety (90) days counted from the date of the replacement, depending on which one is longer.

Notes:

• Since Warranty Periods may vary depending upon geographic region and product type, it is the responsibility of the consumer to check the exact Warranty Period that is printed on the carton. If you are living in a country where the point of sales entity grants a shorter warranty period than what is stated in the Seasonic Worldwide Warranty Policy or what is printed on the packaging carton of your product, Seasonic will always grant you the longer period of time. According to the European Union Directive 1999/44/EC, resellers in Europe have to provide warranty for a minimum period of two years on the products they sell.
• The full product Warranty Period is provided for Consumer purchases only; Seasonic retail products purchased by Non-Consumer entities are not subject to the same Warranty Period that is indicated on the product carton and they may not fall under the Seasonic Worldwide Warranty Policy.

A valid Proof of Purchase (original purchase receipt) is required to invoke Seasonic’s Warranty and it must detail the following information:

• Date of purchase
• Name of the authorized Seasonic distributor or reseller

If you have misplaced or lost the Proof of Purchase, please contact Seasonic directly via our Contact Form or Chatsupport.